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Customer Service Hours
Monday to Friday: 10:00 AM – 5:00 PM (EST)
Reach out via live chat or email us at customerservice@rudsak.com — we aim to respond within 3–5 business days.
Important Notice – Temporary Phone Service Disruption
We are currently experiencing intermittent phone outages that are affecting our ability to reliably answer calls. We sincerely apologize for the inconvenience this may cause.
Our team is fully available to assist you via Live Chat and Email during our regular business hours:
Monday–Friday, 10:00 AM–5:00 PM EST
Please rest assured that we are working hard to respond to all inquiries as quickly as possible. To help us assist everyone efficiently, we kindly ask that you avoid sending multiple requests for the same issue, as this may cause additional delays.
Thank you for your patience and understanding while we work to resolve this issue.