FREE SHIPPING & RETURNS ON ALL ORDERS OVER 100$

Returns

 

For Online Orders

Please visit this page and fill up the form.

Then follow the instructions to receive your free shipping label to return your products.

Conditions for returns for online orders:

We will gladly accept the return or the exchange of your items under the following conditions:

  • A return  request for your order needs to be made within 15 days of your delivery date. 

  • After submitting your return request, you will automatically receive a shipping label via email within. This label is valid for 14 days from the date of emission. If your order is not shipped back to us within 14 days, we consider the sale as final. No refund  can be made after.

  • Products need to be in their original, unused, unaltered and unwashed condition, returned with their original tags attached and packaging.


  • Items purchased online can only be returned by mail. We currently do not offer returns  in-store.

  • Final Sale items cannot be refunded.

  • All care products, masks, face coverings and gift cards cannot be returned.

  • RUDSAK reserves the right to reject returns which do not comply with our return and exchange policy. If shipped anyway, items will be sent back to the original shipping address.
  • In the unfortunate case where you find a product damaged in the shipment, contact us immediately via service@rudsak.com with a picture of the damage. Proceed to request an exchange or returns and leave a note on the last page of the return request to inform us on the damage that you have found.
  • Your refund should be processed within the next 10 business days, after we have received the merchandise in our warehouse.

 

 

How to request a Return in International countries Outside United States: