FAQ Customer Service

How do I contact you?

For immediate assistance, please call us at 1-888-5-RUDSAK.
You can also reach us via live chat by clicking the ‘Help’ button on our website.

For less urgent inquiries, feel free to email us at service@rudsak.com — we’ll get back to you as soon as possible.

What are your Customer Service hours?

You can reach us by phone at 1-888-5-RUDSAK or via live chat, Monday to Friday from 9:00 AM to 5:00 PM (EST).
Please note that our team takes a scheduled break between 12:30 PM and 1:30 PM (EST).

Our live chat is currently undergoing scheduled maintenance to improve your experience. We apologize for the inconvenience and appreciate your patience.

In the meantime, please feel free to reach out to us by email at [insert email address], and our team will be happy to assist you as soon as possible.

Thank you for your understanding!

— The RUDSAK Team