PROMOTION | ENJOY UP TO -40% ON EXCLUSIVE STYLES. SHOP NOW

SHOP NOW. PAY IN 4 WITH KLARNA.

Contact Us

Chat with us

Due to high volume, please note that response time may go up to 3 business days. For immediate assistance, kindly chat with us or call us directly.

Our convenient chat service assists you with hundreds of answers to frequently asked questions.
It even helps with your shopping. If you need more, our Customer Service specialists
are available Monday to Friday, from 9:00am to 5:00pm EST.

IMPORTANT MESSAGE
We are currently experiencing shipping delays.
Please allow 5-10 additional business days to receive your package.
We appreciate your patience.

Returns & Exchanges

Track and manage your order. Here you can track or view your order.

Learn more

Order Modification/ Cancelation

We can’t cancel or modify orders once confirmed but we have options for you.

Learn more

Warranty & Repairs

Need a replacement item, or a repair?We’ll help

Make your request

Contact us

Didn’t find your answer yet? Try our FAQ. Learn how to care and clean your product, which parkas are the warmest and which RUDSAK store is nearest. It’s all here.

Chat with us

Chat is here to help 24/7

Email us

Didn’t find your answer in our FAQ?

Send a email

Call us

Call us 1-888-578-3725
Monday to Friday 9:00am - 5:00pm (EST)

Email us

Please fill in the below form with your details in order for us to serve you better. As we are currently experiencing unprecedented demand and customer service we will do our best to answer as soon as we can. We appreciate your understanding and patience. During opening hours, you may also call or reach us via our online chat.