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Due to high volume, please note that response time may go up to 3 business days. For immediate assistance, kindly chat with us or call us directly.

Our convenient chat service assists you with hundreds of answers to frequently asked questions.
It even helps with your shopping. If you need more, our Customer Service specialists
are available Monday to Friday, from 9:00am to 5:00pm EST.

We are currently experiencing shipping delays.
Please allow 5-10 additional business days to receive your package.
We appreciate your patience.

Returns & Exchanges

Track and manage your order. Here you can track or view your order.

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Order Modification/ Cancelation

We can’t cancel or modify orders once confirmed but we have options for you.

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Warranty & Repairs

Need a replacement item, or a repair?We’ll help

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Contact us

Didn’t find your answer yet? Try our FAQ. Learn how to care and clean your product, which parkas are the warmest and which RUDSAK store is nearest. It’s all here.

Chat with us

Chat is here to help 24/7

Email us

Didn’t find your answer in our FAQ?

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Call us

Call us 1-888-578-3725
Monday to Friday 9:00am - 5:00pm (EST)

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Please fill in the below form with your details in order for us to serve you better. As we are currently experiencing unprecedented demand and customer service we will do our best to answer as soon as we can. We appreciate your understanding and patience. During opening hours, you may also call or reach us via our online chat.