Chat with us
Due to high volume, please note that response time may go up to 3 business days. For immediate assistance, kindly chat with us or call us directly.
Our convenient chat service assists you with hundreds of answers to frequently asked questions.
It even helps with your shopping. If you need more, our Customer Service specialists
are available Monday to Friday, from 9:00am to 5:00pm EST.
We are currently experiencing shipping delays.
Please allow 5-10 additional business days to receive your package.
We appreciate your patience.
Order Modification/ Cancelation
We can’t cancel or modify orders once confirmed but we have options for you.
Didn’t find your answer yet? Try our FAQ. Learn how to care and clean your product, which parkas are the warmest and which RUDSAK store is nearest. It’s all here.
Please fill in the below form with your details in order for us to serve you better. As we are currently experiencing unprecedented demand and customer service we will do our best to answer as soon as we can. We appreciate your understanding and patience. During opening hours, you may also call or reach us via our online chat.